Portfolio project
Asirem
At an airport, a concierge service runs with dozens of greeters on the ground and a supervisor who has to follow their progress without being there. Asirem gives that supervisor a real-time view of every passenger service, with delays and incidents surfacing as they happen. The greeter follows a step-by-step journey on their phone, and every action they confirm is timestamped. The day a client asks what happened on a given flight, the answer is already there instead of being pieced together afterwards. The product is currently in pilot deployment.
Role
Architect & Software Engineer
Duration
Client project, pilot deployment underway
Technologies
Highlights
- •Real-time tracking of every passenger service, on the supervisor side as well as in the field
- •Multi-airport supervision view surfacing deviations and incidents
- •Mobile app designed for fast use by greeters on the ground
- •Timestamped history of every service, to report back to clients without effort
Results
timeline
1st scope
Pilot deployment started on a first controlled scope (one team, one airport or one category of services).
stability
100%
Rendering checked on desktop, tablet and mobile at every iteration, with no regression observed.
impact
2 user types
Two uses covered from V1: field tracking for greeters and multi-airport supervision for managers.
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